Ofertas de Empleo
Customer Service:German + English + Spanish
Seguros / Previsión
Customer Service for a International Insurance Health Company
Detalles del cliente
International Insurance Health Company
Descripción de la oferta
* Determining requirements; answering inquiries; resolving problems; fulfilling requests.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Coordinate and ensure a correct administrative follow-up of the clients and contracts.
* Take full responsibility for the premium/eligibility administration
* Handle eligibility requests from Customer Services
* Keep records and filing up to date.
* Implement contracts in case of new clients
* Manage your work, taking into account the applicable procedures and agreements
* Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
* Commit yourself to high-quality administration and fast transactions.
* Communication process
Perfil del candidato
* French + Portuguese + English
* Level experience in call center services.
* Experience in back office tasks.
Oferta de empleo
* Schedule. 9:00 - 16:45 from tuesday to saturday
* Salary. 18500€ + 7% bonus.
* Place. Pozuelo de Alarcón.
* Contract type. Permanent.
*Salary. 18000€ + 7% bonus.
*Place. Pozuelo de Alarcón.
*Contract type. Permanent.